Email
support@milapspace.com. For anything about a payment, write from the email you signed up with.
Is there really a free part of every course?
Yes. Create a free account, no card needed, and the first module of every course opens: usually the instructor’s introduction and the first lesson.
How does the 7-day trial work?
The Annual plan starts with a 7-day free trial. Your card is charged $79.99 at the end of day 7 unless you cancel before. Monthly ($9.99) has no trial; the free modules are the try-out.
Can I cancel?
Yes, any time, and it is the same on both plans. Sign in, open My Account (top right) → Account & billing, scroll to Payments, click the ⋮ at the end of your plan row and choose Cancel plan (it reads Cancel Trial during your free trial). Your plan then shows “Not renewing” and nothing more is charged; you keep access to the end of the month or year you have paid for.
Can I switch between Monthly and Annual?
Yes, any time. Sign in, open My Account (top right) → Account & billing, scroll to Payments, click the ⋮ at the end of your plan row and choose Change plan. The change is immediate: moving up to Annual, you pay only the difference; moving down to Monthly, your unused time is kept as credit towards your next payments. If you joined at an older price, switching moves you to the current prices ($9.99/month or $79.99/year). Questions? Email
support@milapspace.com.
Refunds?
Annual plan: a full refund within 7 days of any annual payment, no questions asked. Monthly plan: the first month is refundable within 7 days on request. Either way, email support from your account email. Full details on the Refunds & cancellation page (link in the footer).
Which devices?
Any browser on phone, tablet or computer. No app is needed. Videos stream; there is nothing to download.
Do I get a certificate?
Many courses award a certificate of completion when every lesson and progress check is done. Workshops generally don’t.
How do I pay? Is RuPay accepted?
Prices are in US dollars, charged by Stripe. Visa, Mastercard and American Express work worldwide; most Indian debit cards work if your bank has enabled international payments; RuPay is not accepted. Your bank converts at its own rate.
I can’t log in.
Use “Forgot password” on the sign-in form, or sign in with Google if you registered that way. Still stuck? Email support and we’ll reset it.
Will new courses be added to my plan?
Yes. Every course and workshop published while you’re a member is included.
Who runs MilapSpace?
Milap Festival Trust, a UK registered charity: forty years of Indian arts festivals, education and touring, supported by Arts Council England.
